Refund Policy
Replacement Review
Replacement requests are reviewed on a case-by-case basis. Customers must report issues within a reasonable timeframe after delivery. Documentation of the issue may be required for review.
Refund Considerations
Refund requests are evaluated based on product condition, delivery verification, and circumstances of the issue. Not all requests will qualify for refund. Final refund decisions are made at our discretion.
Damaged or Defective Products
If products arrive damaged or defective, customers should document the condition and contact support immediately. Photos or other documentation may be required for review.
Order Cancellations
Order cancellation requests should be made as soon as possible. Cancellations may not be possible once orders have been processed for shipment. Contact support for cancellation requests.
Contact for Support
Replacement or refund requests are reviewed case by case. Contact support with your order details so the issue can be reviewed.
peptideperfectionsupport@gmail.com